Telefonica Selects TEL-NT for Multi-Vendor Repair and Spare Part Management Services October 17, 2011Posted by admin in : Repair, TEL-NT, Telecom Equipment Repair, Telecom Network Support, Telecom Repair, telecommunications, Telmar CALA , trackback
On October 17, Telmar’s Latin American subsidiary, TEL-NT, announced its strategic agreement with Telefônica Brazil. TEL-NT will provide multi-vendor repair and spare parts management services for Telefônica’s wireline and optical networks in São Paulo state, Brazil.
TEL-NT’s president and CEO, Steven Pickett expressed his excitement about the new agreement saying: “we’re honored that Telefônica has chosen TEL-NT to manage its repair and logistics for their Brazilian market.” He also pointed out that TEL-NT’s cost-effective services and delivery efficiencies will ensure that Telefônica’s customers experience the same high-quality services they depend on.
We are all excited about this new commitment not only because it’s a new challenge but also because we will be working with Telefônica Brazil, being the largest Telefônica operation in terms of customer numbers (80 million) and direct employees (more than 100,000) in the world. With the R$ 24,3 billion in investments, the resources in Brazil will achieve R$ 177 billion in revenues by 2014, while keeping Telefônica among the largest private investors in the country over almost two decades.
TEL-NT will ensure that Telefônica’s service continuity is not disrupted by providing boards from storage for quick deployment in case defective boards are sent in for repair. In order to service all of São Paolo state, TEL-NT has expanded its storage capacity by opening nine spare depots to manage quick access to and rapid deployment of 130,000 spare parts to Telefônica’s networks.