Telmar is now a part of iQor Aftermarket Services April 14, 2014Posted by admin in : Uncategorized , trackback
“iQor Aftermarket Services – Working towards providing integrated solution to today’s fragmented service experience…”
The proliferation of technology devices around the world, including smartphones, tablets, laptops, DVRs, HDTVs, video game consoles, Internet-connected appliances, and smart meters is creating growing demand for customer care, technical support, repair services, and network maintenance. Businesses need to offer a variety of services to meet their customer needs.
“More and more, businesses are examining each touch point where a customer interacts with their brand. They understand consumers are judging companies by the quality of these experiences and the speed in which they can resolve issues. We believe that through our shared focus on service and logistics excellence we can develop new and innovative ways to better serve customers through integrated solutions”; states Bryan Maguire, Chief Operating Officer of iQor’s Aftermarket Services division. We would like to inform our readers that Telmar Network Technology, formerly a subsidiary of Jabil Circuit Inc., is now a part of the iQor Aftermarket Services group.
iQor, a global provider of business process outsourcing services recently completed the acquisition of the Aftermarket Services business of Jabil Circuit, Inc. The acquisition positions iQor as the first global company with the integrated capabilities to serve clients at the intersection of customer relationship management and product support solutions. Our best-in-class aftermarket services include our leading global depot repair and supply chain management programs for the mobility, computing, infrastructure, consumer and telecommunications industries.