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Telmar India Receives the First Annual Leadership in Quality Award December 6, 2012

Posted by admin in : Quality Management Systems, telecommunications, Telmar India, Telmar Network Technology, TL 9000 Certification , comments closed

Telmar is pleased to announce that their operations in India received the first annual Leadership in Quality award at the Telecom Leadership Forum 2012 being held today in New Delhi. The award was presented by QuEST Forum, developers of the TL 9000 quality management system that is today recognized as the industry’s foremost quality standard. The management system was originally developed to meet the supply chain quality requirements of the worldwide telecommunications industry. TL 9000 involves both significant management and measurement components that aim to maintain a common set of telecom QMS requirements; foster a system that protects the integrity and use of telecom products hardware, software and services; and define effective measurements and evaluate the results of QMS implementation.

QuEST Award

As a Telecom Services Company that had one of the quickest TL 9000 implementations globally, Telmar sought to establish themselves as a quality service provider and has been consistently delivering best-in-class performance since then. Telmar would also like to congratulate fellow award winners, Airtel and Tata Consultancy Services, who won in the Telecom Service Operator and Telecom Software Company categories respectively.


Learn how to maintain and grow networks cost effectively with Telmar’s Multi-Vendor Network Maintenance Solutions at INTERNATIONAL CTIA WIRELESS 2012 May 4, 2012

Posted by admin in : Asset Management and Disposition, Certified Pre-Owned Telecom Equipment, CTIA, end-to-end multi-vendor aftermarket services, Enterprise, International CTIA Wireless, Jabil, metrology and calibration, Network-Wide Multi-Vendor Repair, Quality Management Systems, Reuse Telecom Equipment, Spare Parts Management, Technical Training, Telecom Disaster Recovery, Telecom Equipment Repair, Telecom Network Support, Telecom Repair, Telecom Tradeshow, telecommunications, Telmar Network Technology, Wireless Network Repair , comments closed

Five days left untill INTERNATIONAL CTIA WIRELESS 2012, the perfect marketplace for wireless, telecom and broadband. Are you as excited as we are?

With CTIA around the corner, we’re ready for you to visit our booth # 4519 and learn about the end-to-end aftermarket solutions that Telmar and Jabil provide, and how you can save on the maintenance and evolution of your networks worldwide.

Besides our multi-vendor certified supply solutions and global supply chain management solutions, Telmar offers multi-vendor network maintenance solutions which include:

Visit us at CTIA booth # 4519 and see how Telmar and Jabil provide the solutions that help you maintain and expand today’s communications infrastructure and network equipment generating savings that facilitate investment in the future.

New Foam-In-Place Technology Improves Telmar’s Shipping Process June 7, 2011

Posted by telmarnetworks in : Certified Pre-Owned Telecom Equipment, Quality Management Systems, Telecom Reverse Logistics, Telmar Network Technology , comments closed

FIP Technology Creates Custom Shipping Mold

Packaging and shipping telecom equipment requires a wide assortment of shipping options. More often than not, creating a custom-fitted package is the best way to ensure a safe delivery. In order to continue delivering the highest quality products and services to our customers, Telmar recently installed a new Foam-in-Place (FIP) technology system which features the most cost-effective, time-efficient packaging technology in the industry.

FIP is polyurethane foam that is molded in real-time by combining two liquid foams through a pressurized mixer at a very high temperature.  The mixture expands rapidly around the product being protected, creating a custom, protective shell.

This type of packaging technology is designed to support multiple drops and can be reused by Telmar’s customers, once custom fit.  This is a tremendous advantage for customers who forward or re-ship products that originated from Telmar because they can re-use this packaging with confidence that the equipment will arrive to its destination in good and safe condition.

The overall goal is to ensure that Telmar continues to complete quality deliveries with the highest shipping integrity in the industry.

The Growing Connection Between Telmar and QuEST Forum June 9, 2010

Posted by telmarnetworks in : Quality Management Systems, Telmar Network Technology, TL 9000 Certification , add a comment

Phillip Crosby once said that “quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.”  Telmar strives to continuously enhance its capabilities and quality of service at our facilities around the world to prove that we are 100 percent committed to quality. An active member of the QuEST Forum, we the only provider certified in both the TL 9000 (the quality management standard for the telecommunications industry) procurement and repair services product categories and one of a few providers of pre-owned solutions currently certified to the TL 9000 procurement standard.

QuEST Forum is the industry trade association that created and maintains the TL 9000 Quality Management System.  The TL 9000 standard is the basis for Telmar’s global quality system.  QuEST Forum is a unique partnership of telecommunications service providers and suppliers with a vision to be the global force for improving quality of products and services delivered to customers of communication technologies.

Throughout the years, Telmar’s involvement with QuEST Forum has been at all levels including the Executive Board, working committees, and sub-teams along with multiple presentations at QuEST Forum’s Best Practices Conferences around the world.  This involvement has allowed us to form and enhance relationships across the industry, influence the standard, and gain from the best practices shared by other members.   As an active member since 1999, Telmar has an equal vote in any decisions including modification of the TL 9000 Handbooks themselves. Currently, there are a total of 118 QuEST Forum members. Included in this number are all of our major customers and competitors.

Our most recent connection to QuEST Forum is the appointment of President and CEO, Steve Pickett, as an Executive Contributor to the Quality Excellence for Suppliers of Telecommunications (QuEST) Forum Executive Board.  Pickett will lead a Board level project focused on expanding the marketing of QuEST Forum and TL 9000 beyond traditional audiences through speaking engagements at non-QuEST Forum events, leveraging existing liaison agreements, the development of additional liaison agreements in new industries, and working with another Board project to address various new market segments such as the cable industry.

Telmar’s North American Facilities Recertified to TL 9000 April 6, 2010

Posted by telmarnetworks in : Quality Management Systems, Telecom Network Support, Telmar Network Technology, TL 9000 Certification , comments closed

Once again, Telmar Network Technology’s North American facilities – Plano, Texas; Irvine, California; Council Bluffs, Iowa; Tampa, Florida; and Toronto, Ontario, Canada – have been re-certified to TL 9000. Originally created in 1998 by the QuEST Forum, the TL 9000 quality management system is designed specifically for the communications industry and specifies measurements for companies to help evaluate the effectiveness of quality implementation.

Telmar continuously strives to enhance our capabilities and quality of service at our facilities around the world.

With facilities located in 11 nations, Telmar is continuously utilizing our quality process to improve our effectiveness and ensure the quality of our products and services are unmatched by our competitors. The recent TL 9000 certification of our facilities in India and Malaysia only further validates our commitment to quality.

Becoming TL 9000 certified is by no means a simple process regardless of what you may have heard. As a matter of fact, Telmar’s recent rectification marks the start of our fourth certification cycle (which began in 2001). Telmar is the only provider certified in the TL 9000 procurement and repair services product categories as well as one of the few certified providers of pre-owned solutions. How about that for a commitment to quality?

In addition to being built on ISO 9001:2008 and its eight quality principles, the TL 9000 standard includes an additional 92 telecom specific requirements and measurements focused on design, development, production, delivery, installation, and maintenance of telecom products and services.