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Tango and Telmar: Communications Solutions for Tomorrow March 29, 2013

Posted by admin in : Repair, Spare Parts Management, Telecom Enterprise, Telecom Equipment Repair, telecommunications, Telmar Network Technology, Unified Communications , add a comment

As communications networks continue to evolve, operators need to transition legacy infrastructure into virtualized cloud infrastructure to reduce costs, facilitate future operations, and simplify infrastructure. Look to Tango Networks’ Abrazo™ mobile Unified Communications (mobile UC)—a solution that utilizes the best of the carrier network and the best of the enterprise voice communications network, marrying the two to create a truly unified communications/fixed mobile convergence experience—to solve your communications needs. Telmar offers a turnkey solution for the wireless carrier and enterprise by selling the Tango Networks Abrazo platform, providing repair of out-of-warranty equipment and offering Spare Parts Management services. Contact Telmar today to see how the Tango products can offer you the tools you need to optimize your communications infrastructure to meet the challenges of tomorrow.

 

Be sure to watch this video from Mobile World Congress in which Tango Telecom spends a few minutes with RCR Wireless News discussing mobile cloud and virtualization.

 

screen_shot_tango

 

Spring Storm Season Is Here: Are You Ready? March 21, 2013

Posted by admin in : Disaster Recovery, Intelligent Power Management, Repair, Telecom Disaster Recovery, Telecom Network Support, telecommunications, Telmar Network Technology, Wireless Network Repair , add a comment

In recent years, the United States has been hit by extreme weather of all kinds. Researchers estimate that the US economy had a staggering $119.8 billion in damages from extreme weather conditions in 2012. Hurricane Sandy alone caused over $62 billion in damages. The cost of being unprepared for weather disasters is higher than ever before. As spring storm season arrives, does your company have a disaster recovery plan in place?

Telmar’s team of experts is ready to help you quickly regain network continuity, reliability and power so your customers can communicate even when a disaster strikes. Telmar’s Intelligent Power Management—a vendor and power agnostic solution that manages and monitors on/off-grid renewable and hybrid power sources—provides your network with needed power even when the grid is down. No matter where you’re located, Telmar can help with your disaster recovery needs from power management and field engineering to product solutions, technical support and more.

Severe Weather Alabama

Offset the Cost of Returns with Aftermarket Services January 14, 2013

Posted by admin in : Asset Management and Disposition, end-to-end multi-vendor aftermarket services, Repair, Returns Avoidance, Reuse Telecom Equipment, Spare Parts Management, Telecom Equipment Repair, Telecom Repair, Telecom Reverse Logistics, telecommunications, Telmar Network Technology , add a comment

As the cost of technology decreases, populations across the globe are consuming tech products at record-breaking rates.  Original equipment manufacturers (OEM) are growing to meet market demand, but this growth creates new challenges. Returns management costs increase and customer service is sacrificed to save money.

Partnering with an Aftermarket Services provider such as Telmar can create significant financial benefits including cash flow improvements, inventory reductions and service level improvements. Although currently viewed as a cost center, Aftermarket Services — encompassing everything from reverse logistics to service parts management to repair and refurbishment and everything in between —can actually be leveraged into profit and add value and differentiation to a manufacturer’s brand.

Working collaboratively, the provider becomes an extension of a company’s brand. They focus on improving the end-customer experience, reducing field returns and identifying mutually beneficial strategies that leverage each partner’s strengths.  Value is created for companies by bringing customized product management and logistics management solutions to the table. These solutions help simplify global supply chain complexities and identify operational efficiencies. The resulting cost savings and increased customer satisfaction help companies stay competitive in today’s global marketplace.

Join Telmar and Jabil at Convergence India, 21-23 March 2012, Pragati Maidan, New Delhi, India, Hall 11, L18 March 16, 2012

Posted by admin in : Asset Management and Disposition, Certified Pre-Owned Telecom Equipment, Convergence India, Jabil, Network-Wide Multi-Vendor Repair, Repair, Spare Parts Management, Telecom Network Support, Telecom Repair, Telecom Tradeshow, telecommunications, Telmar India, Telmar Network Technology , add a comment

On March 21, 2012, the South Asia telecom region is Going Digital in New Delhi, India. Anyone who is anyone in this region’s telecom and IT sector will be posted up at the 20th edition of South Asia’s largest ICT Expo, Convergence India 2012.

With the theme “India Goes Digital”, this year’s event focuses on new-age technologies and merging business solutions attracting telecom leaders from around the world including Telmar and Jabil.

Exhibiting at this event is a first for Telmar India, who will be joined by its parent company, Jabil Circuit, Inc. in Hall 11 at Booth L18. Together, Telmar India and Jabil will showcase their end-to-end, multi-vendor aftermarket services including network-wide multi-vendor repair, nationwide spare parts management and asset management programs.

With Telmar India’s best-in-class quality, flawless execution and assured reduction in total cost of ownership, telecom service providers, OEMs and enterprises are able to efficiently and cost effectively manage their networks and use their savings to invest in the future. After all, that is what Convergence India is all about this year, isn’t it?

When it comes to your products or network, Telmar can help you invest in the future. Find out how later this month by visiting Telmar India and Jabil at Convergence India 2012 in Hall 11 at Booth L18. The show starts on Wednesday, March 21. We’ll see you there.

Telecom Equipment Repair Reduces Network Operating Costs November 2, 2011

Posted by admin in : Repair, Telecom Equipment Repair, Telecom Network Support , add a comment

telecom equipment repairDealing with failing tower mounted amplifiers (TMAs) in your wireless network? Instead of replacing your TMAs and restarting the ROI clock, reduce your network operating cost with Telmar’s telecom equipment repair solution.

TMAs ensure strong uplink communication, increase site capacity and improve return on investment on cell site deployments. The payback time on TMAs is usually between two and 12 months, but when its out of warranty and fails, it’s often replaced with a new unit starting the ROI clock all over again.

With Telmar’s telecom repair solution, you can easily redeploy your TMA for years of reliable service at a mere fraction of the cost. Not to mention, all of Telmar’s telecom repairs have a turnaround time of 15 days or less and come with a one-year warranty.

So the next time you find yourself with a failing Ericsson, RFS, Andrew or Powerwave TMA, turn to Telmar for a fast solution that won’t restart your ROI clock.

Telefonica Selects TEL-NT for Multi-Vendor Repair and Spare Part Management Services October 17, 2011

Posted by admin in : Repair, TEL-NT, Telecom Equipment Repair, Telecom Network Support, Telecom Repair, telecommunications, Telmar CALA , add a comment

On October 17, Telmar’s Latin American subsidiary, TEL-NT, announced its strategic agreement with Telefônica Brazil. TEL-NT will provide multi-vendor repair and spare parts management services for Telefônica’s wireline and optical networks in São Paulo state, Brazil.

TEL-NT’s president and CEO, Steven Pickett expressed his excitement about the new agreement saying: “we’re honored that Telefônica has chosen TEL-NT to manage its repair and logistics for their Brazilian market.” He also pointed out that TEL-NT’s cost-effective services and delivery efficiencies will ensure that Telefônica’s customers experience the same high-quality services they depend on.

We are all excited about this new commitment not only because it’s a new challenge but also because we will be working with Telefônica Brazil, being the largest Telefônica operation in terms of customer numbers (80 million) and direct employees (more than 100,000) in the world. With the R$ 24,3 billion in investments, the resources in Brazil will achieve R$ 177 billion in revenues by 2014, while keeping Telefônica among the largest private investors in the country over almost two decades.

TEL-NT will ensure that Telefônica’s service continuity is not disrupted by providing boards from storage for quick deployment in case defective boards are sent in for repair. In order to service all of São Paolo state, TEL-NT has expanded its storage capacity by opening nine spare depots to manage quick access to and rapid deployment of 130,000 spare parts to Telefônica’s networks.

Warranty Repair Telecom Equipment Saves Time and Money August 31, 2011

Posted by admin in : Repair, Reuse Telecom Equipment, Telecom Equipment Repair, Telecom Network Support, Wireless Network Repair , add a comment

How can you extend the life of your fixed or wireless network while saving money, ensuring network reliability and retaining quality of network services at the same time? It’s simple. Choose Telmar as your partner for warranty repair on communications equipment.

In a tough economy, it’s important for carriers to find a way to preserve and extend the life of their network. With Telmar as your multi-vendor, warranty repair telecom equipment partner, you can extend the life of your communications network and achieve significant OPEX and CAPEX savings at the same time.

Our multi-vendor, fixed and wireless equipment repair solutions help shorten the turnaround time because we understand how critical it is to keep your network operating and servicing your customers. While an OEM will normally turn around standard repairs in 45 days, Telmar’s standard repair solution is completed within 15 days or less.

Time is money. So why not save both and extend your network at the same time?

Junte-se a nós no Futurecom 2011 (Estande C41), São Paulo, 12-14 de Setembro. August 16, 2011

Posted by admin in : Asset Management and Disposition, Enterprise, Futurecom, mobile UC, Repair, TEL-NT, Telecom Enterprise, Telecom Equipment Repair, Telecom Network Support, Telecom Repair, Telecom Reverse Logistics, Telecom Shipping & Receiving, Telecom Tradeshow, telecommunications, Telmar CALA, Telmar EMEA, Telmar Network Technology, Unified Communications, Wireless Network Repair , add a comment


Qualquer um, que esteja ligado no setor de telecomunicações e TI, estará em São Paulo, participando do maior tradeshow da América Latina: o Futurecom 2011. Com início em 12 de Setembro, o evento será realizado no Transamérica Expo Center e deverá reunir mais de 21 mil pessoas de aproximadamente 42 países. Os participantes circularão pela ampla área de exposições, o Business Trade Show, e participarão de painéis e palestras do Seminário Internacional. A TEL-NT, subsidiária da Telmar Network Technology, estará presente no Futurecom com um estande (C41) no Pavilhão C.

Adicionalmente à participação como uma das empresas expositoras, dois dos principais executivos da TEL-NT participarão do Seminário Internacional. Luiz Cláudio Santos Rosa, Diretor Geral da TEL-NT no Brasil participará do painel: “Operadoras Virtuais, Uma Nova Ótica para o Brasil na Prestação de Serviços: Oportunidades e Desafios!”, que abordará as condições brasileiras e a regulação das operadoras virtuais, MVNO’s e o papel das MNVE’s para que esta nova forma de prestação de serviços possa levar mais e melhores serviços aos clientes, considerando os aspectos mercadológicos e de negócios. O painel acontecerá no segundo dia de evento, 13 de Setembro das 11h30 as 12h40, no Auditório Inovação do Pavilhão C.

Egbert Clarke, Vice-Presidente de Negócios Internacionais da Telmar será Keynote Speaker e ministrará a palestra “Como a Otimização da Rede Impacta a Receita”. Segundo Clarke, as redes de telecomunicações são ativos complexos e dinâmicos para os provedores de serviços, e precisam ser ativamente gerenciadas para otimizar o uso da sua capacidade e qualidade de serviços. Por isso, redes de telecomunicações com custos otimizados não apenas garantem a excelência operacional, para que as empresas mantenham-se competitivas e aumentem a sua lucratividade, como também reduzem os custos de OPEX – os quais, normalmente, representam 55% a 65% das despesas. Soluções de Suporte à Rede, incluindo toda a gestão de peças de reposição (SPM – Spare Part Management) e o reparo de sobressalentes, asseguram que os provedores de serviços possam otimizar as suas redes. Ao mesmo tempo, geram uma grande economia, ajudando a facilitar investimentos contínuos nas redes de comunicações. A palestra de Egbert Clarke também acontecerá no dia 13 de Setembro, no Auditório Inovação do Pavilhão C, das 10h50 as 11h20, pouco antes do painel do Luiz Cláudio.

Reserve o período de 12 a 14 de Setembro na sua agenda e junte-se à TEL-NT no Futurecom!

Join us at Futurecom 2011, São Paolo, Brazil, 12-14 September 2011. Booth C41 August 4, 2011

Posted by admin in : Asset Management and Disposition, Futurecom, Repair, TEL-NT, Telecom Equipment Repair, Telecom Network Support, Telecom Repair, Telecom Reverse Logistics, Telecom Shipping & Receiving, Telecom Tradeshow, telecommunications, Wireless Network Repair , add a comment

Starting on September 12, anyone who is connected with the telecommunications and IT sector in Latin America will be in São Paulo, Brazil, attending that region’s largest tradeshow, Futurecom 2011. More than 15,000 people from over 40 countries are anticipated to go through the show hall and attend the breakout sessions at Futurecom held at the Transamerica Expo Center. TEL-NT, a subsidiary of Telmar Network Technology, will be on hand in booth C41.

In addition to exhibiting at Futurecom 2011, two of TEL-NT’s executives will be making presentations during breakout sessions. Luiz Cláudio Santos Rosa, Country Manager of TEL- NT will participate on the panel “Virtual Operators, New Perspective in Service Delivery: Opportunities and Challenges” which will address regulation of virtual operators, MVNOs and the role of MVNE’s in the delivery of services to Brazilian customers. The panel is scheduled for the second day of Futurecom, September 13 (11.30 a.m. – 12.40 p.m.) at Pavilion C, in the “Inovação” conference room.

Egbert Clarke, Telmar’s Vice President of International Business will be a keynote speaker, presenting on “Revenue Impact of Optimized Networks”. Clarke will address how telecom networks are complex and dynamic assets for service providers, and need to be actively managed to optimize capacity utilization and quality of service. Revenue- and cost-optimized telecoms networks not only ensure operational excellence to remain competitive and to improve profitability, but reduce OPEX costs which typically represent about 55-65% of expenses. His presentation will take place just before Luiz’s panel on September 13 in Pavilion C, “Inovação” conference room from 10:50 a.m. – 11:20 a.m.

Circle the dates September 12-14 on your calendar, and join TEL-NT at Futurecom!

From a Small Florida Shop Emerges the World’s Leader in Reuse Telecom and Telecom Equipment Repair July 20, 2011

Posted by admin in : Asset Management and Disposition, Certified Pre-Owned Telecom Equipment, Enterprise, Repair, Reuse Telecom Equipment, Telecom Enterprise, Telecom Equipment Repair , add a comment

Four years ago, Telmar Network Technology became the world’s largest, independent provider of pre-owned equipment and a leader of independent repair services in the communications market through the acquisition of Precision Communications (PCS).

The history of Precision Communication Services (PCS) is a classic example of a corporate American success story.  Founded in 1971 by Douglas R. Kenny, PCS was focused on providing a “one-stop solution” for the repair, refurbishment and resale of telecommunications equipment. The company started out as a four person operation in a 1,000-square-foot facility.  The corporate vision was to offer the operating telephone companies an alternative to OEM repair by providing an independent repair solution.

The corporate mission was straight forward; customer focus while providing the employees a stable and productive work environment.  Evidence of this mission can still be found today by having the initial PCS customer still as a current major customer and having two of the initial employees still employed.

Over the years, PCS was successful in adding additional service offerings and developed additional capabilities in order to keep pace with the ever changing Telecom Industry.  The continued growth required the opening of the first remote location in Tarboro, NC, in 1996. The ongoing success and growth hit new milestones with the acquisition of the Nortel Enterprise facility in Toronto, Canada, in 2000 and the opening of the Plano, Texas, facility in 2001.  The fifth PCS location was opened in 2006 in Calgary, Canada.

The combined PCS facilities were over 500,000 square feet in size, employed over 450 employees and produced 70 million dollars in annual revenue.  The true success of PCS, though, was the dedicated employee base – 23 percent of which has more than 20 years of service.

 In 2007, PCS was acquired and merged with Telmar Network Technology creating one of the largest full-service organizations to offer multi-vendor repair, spare parts management, certified pre-owned equipment and more to enterprises, OEMs and service providers around the world.

Now in 2011, Michael Kenny, son of PCS founder Douglas Kenny, resides in Tampa and oversees the company’s repair services.  Telmar is continuing to grow around the world, leading the industry in providing products and services that help maintain and grow communications networks for OEMs, service providers and enterprises around the world.